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For a Converged World
...the right technology, the right time, the right choice.
Aspire from NEC allows you to converge your voice and data network and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you ’ve come to expect from traditional digital/analog switching. Aspire lets your organization benefit from the potential cost-saving advantages of IP even if you ’re not ready to migrate to 100% IP Telephony immediately. That ’s because Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it.

What is Peer-to-Peer Switching?
“Peer-to-peer ”switching means that the stations participating in a call are connected directly to each other through the IP network. The signals travel through the IP network but do not “go through the switch as they do in traditional telephony. The fact that Aspire can function in and support a hybrid network with traditional digital/analog switching, IP/TDM/IP switching and pure peer-to-peer IP switching means that users can continue to utilize their existing equipment while they begin to phase in IP Telephony and lay the foundation for current and future networks.

Reduced Costs of Peer-to-Peer IP Connectivity
• Maintain one network rather than two
• Bypass the long distance carrier by sending voice calls over the data network
• Single cable termination to the desktop
• Reduced brick and mortar expenses by deploying main office features to remote personnel
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Aspire’s elegant sophisticated design delivers productivity and versatility to your work environment.
Aspire’s Voice over IP (VoIP) capability allows you to place voice calls over the data network. VoIP reduces long distance charges by using IP to connect multiple office locations and telecommuters. Remote workers also have access to main office features, such as voice mail, allowing offices to operate as a single unit.

AspireMail, an optional digitally linked in-switch voice mail, provides sophisticated features that save time and money. Return call with Caller ID saves caller ID information for inside-and outside-originated calls. Answering Machine Emulation is helpful when you are waiting for an important call.It lets you listen while a caller is leaving a message for you. Message Center Keys allow two people sharing the same phone to have their own message waiting key. Each person can see if he/she has new messages. Conversation Record saves and records your conversation into your mailbox with the touch of a button. Park and Page allows a caller to page you before leaving a message. You can pick up the call from any station.

Automatic Call Distribution (ACD) distributes calls evenly among member agents and provides initial and repetitive announcements that encourage callers to remain online. Callers can leave a message if they choose to receive a callback from an agent. Optional PC-based Supervisor with Reports can be used for agent scheduling.

Wireless/Cordless phones keep employees connected while away from their desk. Aspire provides a variety of mobility solutions to connect your whole campus or just your office.

System maintenance allows for online HTML-based programming access either onsite or over the Internet. Using browser software simplifies the process for changing names or speed dial settings. Special PC software is available for off-line programming and remote access by modem.

Call Logging saves information about incoming and outgoing calls. Logged calls can be redialed or saved to speed dial.

Aspire’s Automatic Route Selection (ARS) system decides whether to place a call with a long distance carrier, over IP or, if allowed, a local trunk. You specify how you want your calls to be routed.

E911 Compatibility identifies the origination of an E911 call so emergency services can reach the specific extension location quickly.
Separate Headset Jack –
Using a headset is convenient and easy.

Interactive Display –
Three-line, 24 character tilt display with associated soft keys. Contrast Control adjusts the display characters for easy viewing.

High Visibility Message Waiting Indicator –
Message indicator can easily be seen.

Interactive Soft Keys –
Change to provide intuitive feature access.

24 Programmable Function Keys –
User programmable for one-button access to co-workers, features and outside lines.

15 Fixed Feature Keys –
Quick access to commonly used features.
Adjustable Legs –
Elevates the telephone for two additional angles.

Wall Mount –
Each telephone has a built-in wall mount bracket.

Volume Control –
Adjust volume levels for the speaker, ringer and handset individually.

Multi-colored Faceplate Inserts –
Changes the look of the telephone to fit in with the office décor.

Speakerphone –
Built-in for hands-free operation.

Optional Snap-on Module – Connect full duplex
speakerphones, cordless telephones, modems, TAPI, IP networks and recording jacks.
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Home > Products > Aspire
Aspire is an attractive addition to any work
environment. With many models to choose
from, each station user can enjoy customized
service and performance. From a two-button terminal
to a 34-button display with 110-button DSS Console,
standard intelligent features can help raise productivity
throughout your enterprise or small business.
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Aspire Versatility
Usability
• Built-in headset jack
• Call coverage keys
• Caller ID logging
• Contrast control
• Last number redial list (10)
• One touch feature operation
• Tilt display

Flexibility
• Adjustable height telephone
• Flexible numbering plan
• Universal card slots
• Virtual extension keys

Serviceability
• On-line programming
• Remote programming
• Self diagnostics
• Single pair wiring

Versatility
• Analog trunks and stations
• Colored face mats
• Digital trunks and stations
• DID trunks
• E&M trunks
• IP trunks and stations
• i-Series telephone support
• T1/PRI trunks
• TAPI compatible

 Scalability
• Application processors
• IP keysets
• IP trunks
• Software upgrades
• Universal line/station card slots

Manageability
• Account codes, forced & verifiable
• Automatic call distribution
• Automatic route selection
• Built-in mini gatekeeper
• IP networking
• Networking
• Toll restriction
• User programming
• Walking class of service
• Web-based programming

Adaptability
• In-switch Aspire Mail Cards
• Media Gateway
• Switching Hub
• In-server Card
• Wall, floor, 19” rack mountable cabinet
• TDM and/or IP
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Introducing Aspire Mail DMS . . .Versatile Integrated Voice Mail with Desktop Messaging and Desktop Call Control
In today’s business climate, there is simply no place for long call holding periods, incorrect call routing or lost messages. While organizations seek additional features to address these needs, they also expect improved efficiency, economy and convenience. Aspire Mail is better able to meet these expectations because it is digitally linked in the Aspire platform. Digital integration brings increased speed and accuracy to your voice mail system. And since Aspire Mail mounts inside the Aspire cabinet, it is easy to install.
In addition to powerful Voice Mail and Automated Attendant features, the new Aspire Mail DMS also offers the latest Desktop Messaging and Desktop Call Control technology. Aspire Mail DMS Desktop Messaging integrates your voice mailbox with your email inbox. Desktop Call Control is a WindowsTM application that intercepts Automated Attendant calls to your extension, provides a screen pop identifying the caller, and offers call handling options.
Desktop Messaging
Consolidate multiple message sources with Aspire Mail DMS Desktop Messaging. Prioritize messages and respond to customers and co-workers more quickly with the power, speed and simplicity of Desktop Messaging. With Desktop Messaging, your email inbox gives you access to all of your email and voice mail. Aspire Mail DMS Desktop Messaging also lets you extend the distribution power in your email program to your voice messaging, making it possible to quickly send voice messages or documents to groups of co-workers. Aspire Mail DMS Desktop Messaging can integrate with various network and email platforms that are SMTP and IMAP4 compliant.
Desktop Messaging Inbox
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Desktop Call Control

Aspire Mail DMS Desktop Call Control gives you the convenience of managing telephone calls from your PC as those calls are sent to your telephone extension. A Call Control user has several options for handling a call.

• Do nothing and automatically have the call follow preprogrammed routing.
• Transfer the call to a preset destination.
• Send the caller right to your mailbox.
• Accept the call and have it transfer to your telephone.
• Greet the caller with a voice prompt asking them to wait on Hold.
• View the contact details for the caller.
Call Control Screen Pop
Call Control Setup
You can change any of these options “on the fly” (during a call) by using your PC mouse to right click on “Transfer Options” or “Hold Options” and changing the items as they appear on the “Setup” screen. You can change the transfer destination, change the greeting that is used by the mailbox, or change the Hold interval.
Call Control Setup Screen
Call Control Call Log
The Desktop Call Control Call Log makes sure you never miss a call even if the caller didn’t leave a message. A call log is created for each call, allowing you to delete individual calls, erase them all, or make a call from the list. You can also export an entry to your Outlook contacts.
Call Control Call Log
Make Call to Contact
Use the Make Call to Contact feature to quickly place a call to any contact in your Outlook Contacts or Address Book. Type a name in the search box or scroll through your contact list, then double-click the record to give them a call. Call Control will automatically dial the number for you.
Make Call to Contact
Integrated Aspire Mail/Aspire Mail DMS Voice Mail and Automated Attendant

Voice Mail for the Growing Business
With Aspire Mail/Aspire Mail DMS, you’ll get one-touch access to your most frequently used integrated voice mail features. Use the voice mail features you need the most – like Calling Your Mailbox and Leaving a Message for a co-worker just by pressing a single key. Use this same key to check your Message Count Display to see how many messages you have waiting in your mailbox. One touch “Soft” keys make it easy to manage your voice mail messages. And, while you’re on a call, just a few touches can also Transfer your call directly to a co-worker’s mailbox. For those important messages, mark them Urgent (for priority treatment) and/or Confidential (for the recipient only).
Have you ever been on the phone with a client or customer and not been able to take notes fast enough? With Aspire Mail/Aspire Mail DMS, just press the programmed Conversation Record key to record the call directly into your mailbox. Later on, review the recorded conversation for important details you may have missed.
Integration for the Way You Really Work
If you can’t be at your desk to take calls, press the Call Forward key and Aspire Mail/Aspire Mail DMS will immediately send calls to your mailbox. In addition, your system can Automatically Forward calls when you are busy or can’t answer. When your mailbox answers, the caller hears your personal prerecorded Mailbox Greeting and is asked to leave a message. You can record Multiple Greetings (up to 3) and easily select the one you want your callers to hear.
Using the optional Caller ID from your phone system, Aspire Mail/Aspire Mail DMS stores the telephone number of a caller that left a message in your mailbox. After you listen to the message, Make Call lets you quickly call the person back without manually dialing. The sophisticated Automated Attendant ensures that your calls are answered and routed quickly and efficiently.
Hesitant to leave your desk until that important call comes in? Aspire Mail/Aspire Mail DMS Park and Page can automatically park that call and page you over an in-house paging system with your own pre-recorded announcement. You can then answer the call from any extension. You won’t miss that important call and you’ll be free to take care of other business away from your desk.
New users will appreciate the First Time Tutorial that automatically guides them through all the Aspire Mail/Aspire Mail DMS power features. While you’re busy at your desk, use the Aspire Mail/Aspire Mail DMS Answering Machine Emulation to screen your calls just like your answering machine at home. You can choose to answer that important call, listen to the caller without answering, or let it go through to your mailbox.
Aspire Mail DMS is available in two versions: 4 ports and 8 ports (both expandable to 16 ports). Both versions provide 1400 hours of message storage and 2000 mailboxes. Configuration options are easily customized using the Aspire Mail DMS embedded web server and your WindowsTM PC browser. Aspire Mail DMS is required for Desktop Messaging and Desktop Call Control.
Aspire Mail provides 4 voice mail ports (expandable to 8), 30 hours of message storage and 200 mailboxes. Customization is via the provided WindowsTM based Admin Program.
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Aspire Mail and Aspire Mail DMS . . .
Versatile Integrated Voice Mail
The Aspire Platform – Freedom of Choice
Aspire Mail/Aspire Mail DMS is integrated with Aspire, NEC’s latest communications system. Aspire allows you to merge your voice and data networks and enjoy the many advantages of Voice over Internet Protocol (VoIP) while enjoying the hundreds of features you’ve come to expect from traditional digital/analog switching. Aspire lets your organization benefit from the cost-saving advantages of IP even if you’re not ready to migrate to 100% IP Telephony immediately. That’s because Aspire gives you a choice: You can deploy traditional circuit-switched technology, VoIP or a combination, all from one system! You have the freedom to adopt VoIP when and where you need it, so today’s technology investment is protected tomorrow.

Voice Mailbox Features
• Announcement Mailbox
• Auto Forward
• Auto Help Prompts
• Confidential Message
• Future Delivery Mailbox
• Guest Mailbox
• Make Call to Sender
• Message Center Mailbox
• Message Forwarding
• Personalized Mailbox Greeting
• Programmable Security Code
• Remote or Local Message Notification
• Time and Date Stamp
• Urgent Message

Automated Attendant Features
• Answer Schedule Tables
• Answering Schedule Override
• Call Announcing
• Call Blocking
• Call Park and Page
• Call Waiting
• Caller ID
• Day, Night and Holiday Greetings
• Flexible Answering
• Individual Trunk Greetings
• Multiple Company Greetings
• Single-Digit Transfer

Integration Features
• Answering Machine Emulation
• Automatic Call Routing to Mailbox
• Call Forwarding to Mailbox
• Conversation Record
• Interactive “Soft” Keys
• Leave Message at Busy/DND Extension
• Make Call (with Caller ID)
• Message Count Display
• One-Touch Forwarding
• One-Touch Mailbox Access
• One-Touch Message Retrieval
• Park and Page
• Transfer to Mailbox
• Voice Mail Overflow

System Features
• Administrator Security Code Control
• AMIS Networking
• Fax Detection
• First Time Tutorial
• Multilingual Voice Prompts
• Programmable Voice Prompts
• Remote Diagnostics
• Remote Greetings
• Remote Programming

Aspire Mail DMS Only Features
• Desktop Call Control
- Desktop Call Management
- Call Control Log
- Export to Outlook Contact
- Make Call to Contact
• Desktop Messaging
- One Inbox for Voice Mail and email
- Double-click to hear Voice Message
- SMTP with IMAP4 Synchronization

Specifications
Aspire Mail DMS
Ports: 4 (expandable to 16), 8 (expandable to 16)
Voice Storage: 1400 hours
Mailboxes: 2000


Programmable via PC using embedded web server and PC browser.
Aspire Mail
Ports: 4 (expandable to 8)
Voice Storage: 30 hours
Mailboxes: 200

Programmable via provided WindowsTM
based Admin Program.

Certain features may be optional, not applicable
to all systems or require additional
equipment. Some federal and state laws
require notification or require consent
from all parties prior to recording a
phone conversation. The information
contained herein is subject to change
without notice at the sole discretion of
NEC Unified Solutions, Inc.
 
 
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Home > Contact Us
NEC Unified Solutions, Inc.
4 Forest Parkway, Shelton, CT 06484
Tel: 800-365-1928 Fax: 203-926-5458
Other Important Telephone Numbers
Sales 203-926-5450
Customer Service 203-926-5444
Customer Service FAX 203-926-5454
Technical Service - Shelton, CT 203-925-8801
Discontinued Product Service 900-990-2541
Technical Training 203-926-5430
Emergency Technical Service (After Hours)
(Excludes discontinued products)		 203-929-7920
E-mail Us
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Products

Software Library
DS01 is individually programmable.

DS01 offers unique user-programmability at every keyset. Any keyset user can easily customize their phone to meet their needs without relying on a system administrator or complicated centralized programming. With just a few key presses, set up System Speed Dial, Whisper Page options and even which lines ring the phone (day and night).
DS01 is communication cost control.
Immediately cash in on the sophisticated cost control features built into the DS01. Use Toll Restriction to prevent those unnecessary long distance calls. With Automatic Route Selection (ARS), your system will automatically route outgoing calls over the most cost-effective service - each time and every time. Keep track of bill-backs and other usage through Account Codes and Station Message Detail Recording (SMDR). You’ll find DS01 saving you money week after week, month after month and year after year.
DS01 is a change for the better!
Times change, your business changes and your telecommunications system must change right along too. No other system compares - feature for feature, dollar for dollar - to the DS01. DS01 gives you more function, more flexibility and more adaptability in a compact package that’s easy and economical to use.

From the power to make your business work harder today, to the built-in ability to take advantage of the applications of tomorrow, the DS01 delivers an affordable, effective solution to all your communications needs.
And that’s a change for the better.
Related Items
Six Page Color Brochure

DS01 CTI Sell Sheet

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Home > Products > DS01
Products

Software Library
Easy to use. . .

Affordable to own. . .

Grows as you grow. . .
DS01 is digital that’s easy and affordable.
DS01 is the digital key telephone system that offers state-of-the-art digital technology at analog prices. And with DS01, advanced productivity features have never been more affordable - in fact they’re built right in! Virtually any office setting will benefit from standard DS01 features like Speed Dial, Dual-Colored LEDs, Whisper Page and Last Number Redial.

Jumpstart office efficiency with Automatic Call Distribution (ACD). Make the DS01 even easier to use by adding the optional and economical Voice Module Unit (VMU) for Voice Prompting Messages, Personal Greeting and basic Automatic Attendant operation.
Add the renowned NVM-Series Voice Mail for rock solid integrated Voice Mail with Automated Attendant.
DS01 and CTI put your office on the cutting edge of modern office productivity.
Computer Telephony Integration (CTI) and the DS01 will automate your office with TAPI compatibility and external PC control. The Personal Computer Interface ushers you into the new era of office automation by allowing a PC with TAPI compatible software to operate your DS01 telephone. Our TAPI software driver provides all TAPI Basic Services and a host of TAPI Supplemental Services.

Telemarketing Dial (PC-based dialing) will enable your staff to canvas prospects quickly and efficiently.

Database Lookup (provided through Caller ID and TAPI compatible third-party software such as Interact Commerce Corporation"s ACT!) displays your caller’s account information before their call is even answered.
DS01 is the building block system that grows as your business grows.
Easily add phones, lines, features and options to your office. Start with just a few phones and build all the way up to 72.

And it won’t cost you a fortune to build up to the system’s maximum capacity. One Common Equipment Unit (CEU) supports up to eight lines and 24 stations. Two CEUs allow you to expand up to 16 lines and 48 stations. Add a third CEU to expand all the way up to the full capacity of 24 lines and 72 stations.
Related Items
Six Page Color Brochure

DS01 CTI Sell Sheet

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Home > Products > DS1000/2000
Technical Support Site
All New System Architecture Built for the 21st Century.

NEC’s legendary reliability and quality standards are evident in the innovative DS1000/2000 32-bit architecture. This new concept features Digital Signal Processor (DSP) technology, on-board flash memory and field software upgradeability that means you can grow the system as you grow your business – while keeping your initial installation investment in common equipment intact.

The compact DS1000 starts with 3 lines, 8 stations and 4 analog ports. It expands to 6 lines, 16 stations and 8 analog ports just by plugging in a single expansion board. The basic DS2000 system is available with 4 slots and 48 ports. It is easily expandable to 8 slots and 104 ports by upgrading to a 104-port cabinet.

All this new technology does not come at the expense of easy installation! Easily wall-mountable cabinets and simplified one-pair wiring mean your initial installation and future add-ons can be quick and economical.

Small system owners will appreciate the convenience of built-in features such as Caller ID to identify incoming callers even before the call is answered. Caller ID logging lets you keep a record of incoming calls, Make Call makes it easy to call them back and Caller ID Check lets you check the calling number of a call answered by another telephone even while that call is in progress. The DS1000 includes built-in interfaces for industry standard telephones which can include cordless instruments as well as Caller ID phones. Plus the DS1000 has a built-in interface for a door answer box.

Larger firms have many workgroup features from which to choose, such as Call Coverage on any phone, Extension Hunting, Group Call Pickup and Multi-party Conference. Caller ID Groups lets different departments keep a record of calls in a Caller ID Log reserved for that department. As the demands on the phone system increase, DS1000/2000 is right there with advanced features like full IntraMail Voice Mail Integration (highlighted by flexible “Soft” keys, Conversation Record and Answering Machine Emulation.)
Integrated VoiceMail Helps Increase Productivity and Savings

The DS family of products offers an integrated voice mail system called IntraMail in two different models: a 4 port/4 hour system; or an 8 port/8 hour system. Both systems can have up to 160 mailboxes and offer Interactive “Soft” Keys on display telephones.

IntraMail has features such as Automated Attendant, which helps incoming calls get answered and routed quickly and efficiently, and Fax Detection, which maximizes use of your telephone lines. Conversation Record lets you record a conversation when you can’t take notes fast enough. Answering Machine Emulation lets you screen calls to filter out unimportant calls before you answer. Directory Dialing lets incoming callers dial you by name, and Remote Message Notification can let you know of a voice message left after hours.

The DS2000 with T1 capability lets you take advantage of the cost savings often available when using a T1 digital transmission connection from your serving telephone company. It can also give you the flexibility of Direct Inward Dialing (DID) or E&M Tie Line signaling.

The DS family has the added time-saving convenience of PC programming. This feature can save time and money because you can perform system programming remotely through an external modem. The systems continue to have phone programming so Moves, Adds and Changes can be handled quickly.
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The STANDARD For COMMUNICATIONS
Specifications
DS1000
Digital Stations (max.)
Analog Stations (max.)
Trunks (max.)
Analog Door Boxes
Door Box/Page Relays
One Pair Wiring
 Base
8
4
3
1
1		 Exp.
16
8
6
2
2
DS1000
Specifications
DS2000
Ports (max.)
Digital Stations (max.)
Analog Stations (max.)
Trunks (max.)
Door Box/Page Relays
One Pair Wiring
 4-Slot
48
32
16
24
1		 8-Slot
104
96
56
48
1
DS2000 4-Slot Cabinet
DS2000 8-Slot Cabinet
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Specifications and Features

Specifications

DS1000
Digital Stations (max.) Base 8, Exp. 16
Analog Stations (max.) Base 4, Exp. 8
Trunks (max.) Base 3, Exp. 6
Analog Door Boxes Base 1, Exp. 2
Door Box/Page Relays Base 1, Exp. 2
One Pair Wiring

DS2000
Ports (max.) 4-Slot 80, 8-Slot 112
Digital Stations (max.) 4-Slot 32, 8-Slot 96
Analog Stations (max.) 4-Slot 24, 8-Slot 56
Trunks (max.) 4-Slot 64, 8-Slot 64
Page Relay 4-Slot 1, 8-Slot 1
One Pair Wiring
System Features
Account Codes
Alternate Attendant
Attendant Call Queuing
Attendant Position
Automatic Ring Down
Battery Backed-up Memory
Caller ID (with logging)
Cordless Phone
Delayed Ringing
Dial Number Preview
Dial Tone Detection
DID Trunks3
Direct Inward Line (DIL)
Door Box (Analog1)
E&M Tie Line Trunks3
Extended Ringing
Extension Hunting (UCD, Circular and
Terminal)
External Alerting Devices
Flexible Numbering Plan
Group Ring
ISO 9002 Approved Manufacture
Modem Cut-Through1
Music On Hold
Names for Extensions and Trunks
Night Service / Night Ring / Night
Answer
Non-Blocking Architecture
Off-Premise Extension
PBX / Centrex Compatibility
Ring Groups
Single Line Telephones / 2-OPX Modules
Special Services and OCC Compatibility
Station Message Detail Recording
Station Overflow
System Diagnostics
System Identification
System Programming Password
Protection
System Timers
T1 Interface2
Time and Date
Toll Restriction
Trunk Groups / Rotaries
Universal Night Answer
Voice Mail Compatibility
Station Features
Alphanumeric Display
Automatic Answer
Automatic Handsfree
Background Music
Barge In (Intrusion)
Call Coverage Keys
Call Forwarding
Call Forwarding Cancel
Call Timer
Call Waiting / Camp-On
Callback
Central Office Calls, Answering
Central Office Calls, Placing
Centrex Compatible Feature Keys
Class of Service
Conference
Direct Station Selection (DSS)
Direct Station Selection (DSS) Console
Direct Trunk Access
Directed Call Pickup
Directory Dialing (Company, Personal
and Extension)
Distinctive Ringing, Enhanced
Do Not Disturb
Flash
Forced Trunk Disconnect
Group Call Pickup
Group Listen
Handsfree, Handsfree Answerback and
Monitor
Headset Compatibility
Hold (with Recall Display)
Hotline
Intercept of Calls
Intercom
Key Ring
Last Number Redial
Line Keys
Loop Keys
Meet-Me Conference
Message Waiting
Microphone Mute
Off-Hook Signaling
One-Touch Keys
Paging
Park (with Recall Display)
Prime Line Preference
Privacy and Privacy Release
Private Line
Programmable Function Keys
Pulse to Tone Conversion
Release Key
Removing Trunks and Extensions From
Service
Reverse Voice Over
Ringdown Extension
Ringing Line Preference
Save Number Dialed
Selectable Display Messaging
Silent Monitor
Soft Keys
Speed Dial
Split (Alternate)
Tandem Trunking / Unsupervised
Conference
Transfer (with Recall Display)
Transfer, Handsfree
Trunk Group Routing
Trunk (Line) Queuing
User Programmable Features
Voice Over
Volume and Contrast Controls
IntraMail Voice Mail
Integration Features
Answering Machine Emulation
Automated Attendant
Automatic Call Routing to Mailbox
Call Forward to Mailbox
Caller ID with Return Call
Centrex Transfer
Conversation Record
Directory Dialing
Fax Detection
Flexible Answering Schedules
Interactive “Soft” Keys
Multiple Company Greetings
Number of Messages Displayed
One-Touch Mailbox Access
Remote Message Notification
1 DS1000 Only
2 DS2000 Only
3 Requires T1 Card
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Home > Products > NVM-Series > NVM-Desktop Messaging

Enhancing
NVM-2000 Voice
Mail/Automated
Attendant with:

  • Desktop Voice Messaging
  • Desktop Fax Mail
  • Email Messaging
  • Integration with Microsoft Outlook/Exchange now available so you can receive and send voice messages and receive fax messages.
Connect to the exciting world of NVM-Desktop Messaging

Complement your existing LAN and Windows-based client workstations with NVM-Desktop Messaging. Use the power, speed and simplicity of NVM-Desktop Messaging to consolidate your Voice Mail, Fax Mail and Email in a single integrated desktop environment.
NVM-Desktop Messaging — Making your office uniquely productive
NVM-Desktop Messaging is unique among office automation tools in that it works the way you work, with what you already have, with what you already know. There is no need for an office infrastructure upgrade since NVM-Desktop Messaging is compatible with industry-standard TCP-IP networks (such as Microsoft, Novell and Lantastic). In addition, NVM-Desktop Messaging works with the most popular office operating systems: Windows 95, Windows 3.1/3.11, Windows NT and Windows for Workgroups.
Consolidate messaging between NVM-Series Voice Mail and a host of popular email programs.
NVM-Desktop Messaging compatibility with leading email protocols helps you preserve and build on your employee’s knowledge base. Using the simplified email setup screens, each employee can quickly configure their desktop to work with popular MAPI, MHS, VIM and Banyan Vines based email programs. They can then just double-click to read, send, forward or reply to an email within the native mail program.
Easy-to-use features that extend the capabilities of your NVM-Series Voice Mail system.
You’ll get immediate productivity gains from the simplicity and elegance of NVM-Desktop Messaging. For example, using a convenient address-book interface you can quickly send voice messages to co-workers or lists of co-workers. This extends the message distribution power already in your email program to your voice messaging.
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Home > Products > i-Series > i-Series Branch Extender
APPLICATION SCENARIOS
  • Sales offices
  • Satellite call centers
  • Retail operations
  • Franchise outlets
  • Banking or financial parks
  • Municipal departments
  • Manufacturing operations
  • School districts
  • Healthcare networks
  • Any office of less than 24 users that values voice connectivity to the corporate PBX

KEY BENEFITS

  • Flexible Configurations
    Available in 8-port or 12-port configurations.
  • Increased Productivity
    Branch office users get fully featured
    digital sets and all corporate PBX,
    messaging, call accounting and ACD features.
  • Network Efficiency
    Leverages existing corporate PBX and data networking resources. Choice of network protocol support and variable compression rates minimizes
    communications cost.
  • Ease-of-Use
    Plug and play installation. Corporate and remote management tools provide
    flexible administration.

KEY FEATURES

  • Auto Connect
  • Encrypted Username and Password Allocated by System Administrator to Each Port (Log In)
  • Call Suspend Mode on ISDN Lines with TA
  • Analog Telephone Line for 911 Calls (Optional)
  • Network Down Recovery (Serial RVPTM Mode Only)
  • Synchronous Transmission
  • Support for Asynchronous ISDN TA Adapters
  • IP or HDLC Packet Encapsulation
  • Support for IP Precedence and DiffServ Quality of Service (QoS) Mechanisms

KTS/PBX COMPATIBILITY

  • NEC: i-Series 28i, 124i, 124ie, 384i and 704i

i-Series TELEPHONE COMPATIBILITY
92550 Digital Single Line
92750 22 Button Handsfree
92753 22 Button Handsfree
...Display
92760 28 Button Handsfree
92763 28 Button Handsfree
...Display
92773 34 Button Handsfree
...Super Display
92783 34 Button Handsfree Display

GENERAL SET-UP GUIDELINES

  • Requires one i-Series Gateway at the corporate office.
  • External network interface required. Requires a DB-25 to DB-25 RS-530 male to female straight thru cable for each WAN port (DB-25 to M34 adapters may be required for some network access devices) or RJ-45 10Base-T Ethernet cable for IP traffic.
  • Set-up via:
    RS-232 serial connection to PC, LAN Telnet, PC and modem connection, inband RVP™ management from an i-Series Gateway.
  • SNMP support (MIBs and traps)
FRONT VIEW
DB-9 console port for easy
system management.
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Connectors included on back of unit:
• Internal power supply
• One Amphenol connector for 50-pin RJ-21 cable for interface with digital telephone sets
• Two DB-25 WAN ports for serial RVP™ connection. Redundant interfaces include V.35, RS-232 or RS-530
• One RJ-45 10Base-T Ethernet for RVPoIP™ and Telnet/HTML system management
SOFTWARE SUPPORT
  • TCP/IP protocol
  • RVPoIP™ uses UDP/IP protocol for voice transmission
  • Serial RVP™ uses HDLC encapsulation for voice transmission

NETWORK MANAGEMENT

  • Telnet, inband RVP™, RS-232 console interface, SNMP, HTML, phone display (limited features)

OPERATING SYSTEM & UPGRADE

  • Wind River's VxWorks®
  • Software upgradeable via LAN FTP, RS-232 serial port to PC, or inband connection between the i-Series Branch Extender and an i-Series Gateway

VOICE PROTOCOLS

  • Choice of voice compression standards:
    - G.729A (8 kbps)
    - G.726 (24 or 32 kbps ADPCM)
    - G.711 (64 kbps PCM)
  • G.165 echo canceller software, with proprietary double talk detection enhancement
  • Remote Voice Protocol (RVP™)
  • Remote Voice Protocol over IP (RVPoIP™)
  • IP voice packets are tagged for network traffic prioritization using IP Precedence or DiffServ
HARDWARE
  • Form factor: low profile, 1U rack mountable unit
  • Other components:
    - Motorola 68MH360, 33Mhz CPU
    - 4 MB flash memory, 512 kb ROM,
    4MB DRAM
    - DSP analog devices 2187 (52 MIPS)

POWER SUPPLY

  • Internal
  • Universal auto ranging power supply
  • Line voltage: 100 – 240 V
  • Frequency: 47 – 63 Hz
  • Maximum power consumption: 75 Watts

DIMENSIONS

  • Size: 17" x 8" x 1.75"
    (432mm x 203mm x 44mm)
  • Weight: 6.5 lbs (3 kg)

OPERATING ENVIRONMENT

  • Temperature: 32° - 130° F
    (0° - 55° C)
  • Relative humidity: 5 to 95% (non-condensing)

REGULATORY APPROVALS

  • FCC Part 15 Class B and FCC Part 68, NRTL/CSA, CE Mark and TUV
Product specifications subject to change without notice.

NEC’s IP-based products utilize Voice over IP (VoIP) technology to deliver remote voice solutions. The voice quality of these solutions is dependent on variables such as available bandwidth, network latency and Quality of Service (QoS) initiatives, all of which are controlled by the network and Internet service providers. Because these variables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution.

Certain features may be optional, not applicable to all systems or require additional equipment. The information contained herein is subject to change without notice at the sole discretion of NEC America.

All trademarks are property of their respective owners.

© 2001 NEC America, Inc.
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"REMOTE EMPLOYEES WON’T FEEL REMOTE ANYMORE"

If you’ve ever worked in a remote office, you know why they call them remote. Remote employees usually have had to settle for second-rate services because the technology was not available or the costs of duplicating resources were too high.

Now, imagine providing better services to your branch employees and your customers with minimum additional investment.
NEC’s Distributed Voice Solutions affordably extends the features and functionality of existing corporate voice systems to:
  • Branch Offices
  • Remote Call Center Agents
  • Telecommuters
  • Mobile Workers
across traditional and
next-generation networks.
PRODUCT OVERVIEW
With NEC’s i-Series Branch Extender for branch offices, off-premise workers can now enjoy the features of the corporate KTS/PBX, from wherever they are located. No more feeling of seclusion from co-workers and corporate resources.

The i-Series Branch Extender delivers quality voice over circuit-switched and managed packet networks.

The i-Series Branch Extender supports two proprietary protocols: Remote Voice Protocol (RVP)™ and Remote Voice Protocol over IP (RVPoIP)™. One or more i-Series Branch Extenders can be terminated at one i-Series Gateway located at the corporate office. The i-Series Branch Extender is available in 8-port and 12-port configurations.

A proprietary remote voice protocol turns digital voice and phone signaling into highly efficient data packets. Sophisticated software features include a G.165-compliant echo canceller enhanced with extremely robust double-talk performance and a range of industry standard voice compression options.

 i-Series Branch Extender for branch offices enables you to provide full corporate PBX capabilities over an existing data network, making voice and data convergence a reality.
The i-Series Branch Extender has been designed for operational simplicity, freeing branch employees from administrative tasks. All of the system’s configuration, operation, and administrative and diagnostic functions may be managed using a serial connection, Telnet, dial-up modem or an inband network connection from an i-Series Gateway. This flexibility allows you to maximize your company’s network administration resources and lowers operating costs.
Distributed Voice
For The Extended
Enterprise
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KEY BENEFITS
  • Flexibility
    Mix and match Extender modules for a total of up to 12 ports. This i-Series Gateway supports up to two i-Series Branch Extender modules for branch offices. Configure the
    i-Series Gateway to operate in managed IP network (Layer 3) or in traditional circuit switched and frame relay (Layer 2) environments.
  • Increased Productivity
    Remote employees are able to use the same full featured digital telephones and have access to corporate PBX functions, like voice mail, call accounting system, unified messaging and ACD systems.
  • Network Efficiency
    A choice of network topologies and variable compression rates minimize communications cost. Leverage IP data network infrastructure for both voice and data traffic.
  • Ease-of-Use
    Simple installation process. Easy-to-use configuration tools enable management of remote units from a central location.
  • Investment Protection
    NEC is committed to providing you with flexible product solutions for today’s and tomorrow’s communication needs

KEY FEATURES

  • Synchronous Transmission.
  • Support for Asynchronous ISDN TA Adapters.
  • Encrypted Username and Password Allocated by the System Administrator to Each Port.
  • Network Down Recovery (Serial RVP™ Mode only).
  • Call Suspend Mode Saves on Toll and Usage Charges.
  • Support for IP Precedence and DiffServ Quality of Service (QoS) Mechanisms.

GENERAL SETUP GUIDELINES

  • The i-Series Gateway is deployed within 500 feet from the KTS/PBX at the corporate office.
  • The i-Series Gateway can be configured to run on IP transport, traditional circuit switched or frame relay networks.
  • When running RVPoIP™, the
    i-Series Gateway connects to a network access device via the 10Base-T LAN port.
  • When running serial RVP™, the i-Series Gateway connects to a network access device via the DB-25 WAN port(s) and up to two i-Series Branch Extenders can be connected to the i-Series Gateway.
  • i-Series Branch Extender is the remote client that supports both serial RVP™ in point-to-point mode and RVPoIP™ mode.
  • Remote clients that support RVPoIP™ are the
    i-Series Branch Extender and the i-Series Single IP Extender
  • The i-Series Gateway can support both a serial RVP™ client and RVPoIP™ clients at the same time for up to 12 ports total
  • Network access devices should be configured to provide Quality of Service (QoS) support in order to guarantee voice quality.
  • i-Series Gateway is available in 8-port and 12-port configurations.
  • Minimal setup programming required is accomplished via Telnet, RS232 console interface or inband RVP™

KTS/PBX COMPATIBILITY
NEC: i-Series 28i, 124i, 124ie, 384i and 704i

i-Series TELEPHONE COMPATIBILITY
92550 Digital Single Line
92750 22 Button Handsfree
92753 22 Button Handsfree
...Display
92760 28 Button Handsfree
92763 28 Button Handsfree
...Display
92773 34 Button Handsfree
...Super Display
92783 34 Button Handsfree Display

SOFTWARE SUPPORT

  • TCP/IP protocol support for IP traffic and management access.
  • RVPoIP™ uses UDP/IP protocol for voice transmission.
  • Serial RVP™ uses HDLC encapsulation of voice transmission.

NETWORK MANAGEMENT

  • Telnet, inband RVP™, RS-232 console interface, SNMP, HTML (monitor only), telephone display (limited features).

OPERATING SYSTEM & UPGRADE.

  • Wind River’s VxWorks®
  • Software upgradeable via LAN FTP, RS-232 serial port to PC, or inband connection between the i-Series Gateway and the
    i-Series Branch Extender.
FRONT VIEW
DB-9 console port for easy
system management.
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Connectors included on back of unit:
• Internal power supply
• One Amphenol connector for 50-pin RJ-21 cable for interface with digital telephone sets
• Two DB-25 WAN ports for serial RVP™ connection. Redundant interfaces include V.35, RS-232 or RS-530
• One RJ-45 10Base-T Ethernet for RVPoIP™ and Telnet/HTML system management
VOICE PROTOCOLS
  • Choice of voice compression standards:
    - G729a (8 kbps)
    - G726 (24 or 32 kbps ADPCM)
    - G711 (64 kbps PCM)
  • G165 echo canceller
    software with proprietary double-talk detection enhancement
  • Remote Voice Protocol (RVP™)
  • Remote Voice Protocol over IP (RVPoIP™)
  • IP voice packets tagged for network traffic prioritization using IP Precedence or DiffServ

HARDWARE

  • Form factor: low profile, 1U rack mountable unit
  • Internal Components:
    - Motorola 68MH360-33 processor
    - 4 MB flash memory
    - 512 kb ROM
    - 4 MB DRAM
    - DSP analog devices 2187 (52 MIPS)
    by the System Administrator to Each Port.
  • Network Down Recovery (Serial RVP™ Mode only).
  • Call Suspend Mode Saves on Toll and Usage Charges.
  • Support for IP Precedence and DiffServ Quality of Service (QoS) Mechanisms.
POWER SUPPLY
  • Internal
  • Universal auto ranging power supply
  • Line voltage: 100 – 240 V
  • Frequency: 47 – 63 Hz
  • Maximum power consumption: 1.4 Amps

DIMENSIONS

  • Size: 17” x 8” x 1.75”
    (432mm x 203mm x 44mm)
  • Weight: 6 lbs 7 oz (3 kg)

OPERATING ENVIRONMENT

  • Temperature: 32° – 130° F
    (0° – 55° C)
  • Relative humidity: 5 to 95%
    (non-condensing)

REGULATORY APPROVALS

  • FCC Part 15 Class B, NTRL/CSA and
    CE Mark
Product specifications subject to change without notice.

NEC’s IP-based products utilize Voice over IP (VoIP) technology to deliver remote voice solutions. The voice quality of these solutions is dependent on variables such as available bandwidth, network latency and Quality of Service (QoS) initiatives, all of which are controlled by the network and Internet service providers. Because these variables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution.

Certain features may be optional, not applicable to all systems or require additional equipment. The information contained herein is subject to change without notice at the sole discretion of NEC America.

All trademarks are property of their respective owners.

© 2001 NEC America, Inc.
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Home > Products > i-Series > i-Series Gateway
The i-Series Gateway is a high performance unit that resides at the corporate voice system and terminates up to twelve remote users from any combination of NEC remote voice solutions including:

i-Series Branch Extender

i-Series Single IP Extender

The i-Series Gateway operates in Remote Voice Protocol over IP (RVPoIP)™ mode to an IP network or serial Remote Voice Protocol (RVP)™ mode over a traditional network.
PRODUCT OVERVIEW
With NEC’s i-Series Gateway, your remote workers can now enjoy all the features of your corporate PBX, wherever they are located. That’s because the i-Series Gateway extends all the capabilities of your KTS/PBX to remote employees over circuit or packet networks.

The i-Series Gateway can be configured to operate in either a managed IP packet network or a point-to-point synchronous WAN environment over traditional networks. In a traditional WAN environment, up to two i-Series Branch Extenders can connect into the i-Series Gateway with Remote Voice Protocol (RVP)™ using voice signal encapsulation in HDLC packets over a serial port connection.

REMOTE VOICE PROTOCOL OVER IP (RVPoIP)™
To extend remote voice capability over a managed IP network, simply install an i-Series Gateway at your corporate site and then choose a combination of remote IP client units to meet your needs. Up to 12 ports can be terminated at the i-Series Gateway. Branch offices, teleworkers and remote call center agents can be connected using standard IP network termination devices such as IP routers and DSL or cable modems.

 As long as the IP network can be managed to ensure sufficient bandwidth and Quality of Service (QoS), the NEC solution will deliver high quality voice.

You can extend full corporate PBX capabilities over IP networks making voice and data convergence a reality.

A Remote Voice Protocol converts digital voice and phone signals into highly efficient data packets. Sophisticated software features include G-165 compliant echo canceller enhanced with robust double-talk performance, manufacturer provided PBX protocols and a range of industry standard voice compression options.

MANAGEMENT FEATURES
NEC’s business voice solutions have been designed for operational simplicity. All of the systems configuration, management and administrative and diagnostic functions may be managed from the i-Series Gateway using a serial connection, Telnet or an inband network connection from a remote client. This flexibility allows you to maximize your company’s system administration resources and lower the operating costs.
Distributed Voice
For The Extended
Enterprise
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Remote employees can now experience true network convergence – connectivity to the corporate voice and data networks over a LAN, public or private packet networks.

The i-Series Single IP Extender utilizes a teleworker’s existing IP network connection through a router, DSL or cable modem, other remote access device or a company’s private network to connect to the corporate voice and data systems.

The i-Series Single IP Extender can be connected to all standards-compliant cable and DSL customer premise equipment (CPE) equipped with a 10Base-T Ethernet port.
NEC’s Distributed Voice Solutions affordably extends the features and functionality of existing corporate voice systems to:
  • Branch Offices
  • Remote Call Center Agents
  • Telecommuters
  • Mobile Workers
across traditional and
next-generation networks.
PRODUCT OVERVIEW
By the year 2003, it is estimated that more than 137 million users worldwide, including one-third of the U.S. work force, will engage in at least part-time telecommuting as a function of their employment contracts. Teleworking has become a strategic advantage for many companies, allowing them to recruit and retain skilled employees, save money on real estate and increase employee productivity. But to be truly productive, remote workers need access to the same set of tools at their home that they have in their office – high-speed data connectivity and a feature-rich telephone system.

NEC’s i-Series Single IP Extender provides a teleworker or remote call center agent with the same digital telephone set and all the features they have in the corporate office or call center. By sending the voice traffic and signaling over a managed IP network back to an i-Series Gateway located at the corporate site, the i-Series Single IP Extender allows voice traffic to be seamlessly carried over an existing data network.

VOICE LOOKS LIKE DATA
Remote Voice Protocol over IP (RVPoIP)TM converts voice and signaling information into IP data packets, which can be transmitted over any TCP/IP network. The i-Series Single IP Extender performs sophisticated echo cancellation and noise detection algorithms to improve voice service quality.

Packetized voice can be transmitted over any managed IP network that can guarantee sufficient bandwidth and Quality of Service (QoS). The i-Series Single IP Extender performs best over managed networks, such as DSL or a private campus network.

 KEY BENEFITS
  • Converged Network Services
    Off-premises employees enjoy full remote access to both voice and data networks over a single packet network connection to the corporate office.
  • Increased Productivity
    Remote workers use the same phones with all of the features and capabilities that are supported on the corporate PBX.
  • Simplified Administration
    A system administrator, via one i-Series Gateway unit located at the corporate office, can manage all of the remote users’ set-up and administration. Only one network infrastructure to manage for voice and data.
  • LAN or WAN Access
    Integrated hub outfitted with two 10Base-T Ethernet ports permits two configurations. A LAN or WAN network access device can be attached to one port. The user also has the option of connecting a PC to the second Ethernet port.
  • Flexibility
    Works with any managed TCP/IP network today and provides a path to tomorrow’s emerging next generation network topologies.

    KTS/PBX Compatibility
    NEC: i-Series 28i, 124i, 124ie, 384i and 704i

  • i-Series Telephone Compatibility
    92550 Digital Single Line
    92750 22 Button Handsfree
    92753 22 Button Handsfree
    ...Display
    92760 28 Button Handsfree
    92763 28 Button Handsfree
    ...Display
    92773 34 Button Handsfree
    ...Super Display
    92783 34 Button Handsfree Display
Distributed Voice
For The Extended
Enterprise
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KEY FEATURES
  • Auto Connect Mode
  • Comfort Noise Generation
  • Dynamic or Static IP Addressing
  • Support for IP Precedence and DiffServ Quality of Service (QoS) Mechanisms

GENERAL SET-UP GUIDELINES

  • The i-Series Single IP Extender must be terminated by an
    i-Series Gateway at the corporate office.
  • The i-Series Single IP Extender supports NEC’s RVPoIP™ over any managed IP network.
  • Internal hub allows the i-Series Single IP Extender to plug directly into a LAN via 10Base-T Ethernet port for intranet use, or plug the i-Series Single IP Extender into a 10Base-T interface on a network access device for connection to the WAN for remote access applications.
  • Second 10Base-T Ethernet port available for PC connection to the i-Series Single IP Extender.
  • Network should be configured to provide Quality of Service* (QoS) support in order to guarantee voice quality.
  • Minimal setup programming required, accomplished via Telnet, inband RVP™ or telephone menus at teleworker’s location.

SOFTWARE SUPPORT

  • TCP/IP protocol

NETWORK MANAGEMENT

  • Telnet, inband RVP™, SNMP, HTML (monitoring only), phone display (limited features)

OPERATING SYSTEMS & UPGRADE

  • Wind River’s VxWorks®
  • Software upgradeable via direct connection, inband or LAN
HARDWARE
  • Form factor: small footprint, desktop or wall mountable unit
  • Connectors included on unit:
    - One RJ-11 port for digital telephone set
    - One RJ-45 10Base-T Ethernet for PC connection
    - One RJ-45 10Base-T Ethernet for LAN or WAN connection
    - One power supply
  • Internal Components:
    - Motorola 68EN302 processor
    - 4 MB flash memory
    - DSP analog devices 2187 (52 MIPS)

VOICE PROTOCOLS

  • Choice of voice compression standards:
    - G.729A (8 kbps)
    - G.726 (24 or 32 kbps ADPCM)
    - G.711 (64 kbps PCM)
  • G.165 echo canceller software, with an innovative double-talk detection enhancement
  • Voice packets are tagged for network traffic prioritization using IP Precedence or DiffServ

POWER SUPPLY

  • External adapter (included)
  • Line voltage: 120 VAC
  • Voltage requirement: 12 VDC
  • Power supply: 800 mA
  • Maximum power draw: 16 Watts

OPERATING ENVIRONMENT

  • Temperature: 32°–130°F (0°–55°C)
  • Relative humidity: 5 to 95% (non-condensing)

DIMENSIONS

  • Size: 6.3" x 5.35" x 1.35"
    (160mm x 136mm x 34.25mm)
  • Weight: 0.6 lb (0.3 kg)

REGULATORY APPROVALS

  • FCC Part 15 Class B, NRTL/CSA and
    CE Mark
Product specifications subject to change without notice.

NEC’s IP-based products utilize Voice over IP (VoIP) technology to deliver remote voice solutions. The voice quality of these solutions is dependent on variables such as available bandwidth, network latency and Quality of Service (QoS) initiatives, all of which are controlled by the network and Internet service providers. Because these variables are not in NEC’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution.

Certain features may be optional, not applicable to all systems or require additional equipment. The information contained herein is subject to change without notice at the sole discretion of NEC America.

All trademarks are property of their respective owners.

© 2001 NEC America, Inc.
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Home > Products > i-Series > i-Series Single IP Extender
Remote employees can now experience true network convergence – connectivity to the corporate voice and data networks over a LAN, public or private packet networks.

The i-Series Single IP Extender utilizes a teleworker’s existing IP network connection through a router, DSL or cable modem, other remote access device or a company’s private network to connect to the corporate voice and data systems.

The i-Series Single IP Extender can be connected to all standards-compliant cable and DSL customer premise equipment (CPE) equipped with a 10Base-T Ethernet port.
NEC’s Distributed Voice Solutions affordably extends the features and functionality of existing corporate voice systems to:
  • Branch Offices
  • Remote Call Center Agents
  • Telecommuters
  • Mobile Workers
across traditional and
next-generation networks.
PRODUCT OVERVIEW
By the year 2003, it is estimated that more than 137 million users worldwide, including one-third of the U.S. work force, will engage in at least part-time telecommuting as a function of their employment contracts. Teleworking has become a strategic advantage for many companies, allowing them to recruit and retain skilled employees, save money on real estate and increase employee productivity. But to be truly productive, remote workers need access to the same set of tools at their home that they have in their office – high-speed data connectivity and a feature-rich telephone system.

NEC’s i-Series Single IP Extender provides a teleworker or remote call center agent with the same digital telephone set and all the features they have in the corporate office or call center. By sending the voice traffic and signaling over a managed IP network back to an i-Series Gateway located at the corporate site, the i-Series Single IP Extender allows voice traffic to be seamlessly carried over an existing data network.

VOICE LOOKS LIKE DATA
Remote Voice Protocol over IP (RVPoIP)TM converts voice and signaling information into IP data packets, which can be transmitted over any TCP/IP network. The i-Series Single IP Extender performs sophisticated echo cancellation and noise detection algorithms to improve voice service quality.

Packetized voice can be transmitted over any managed IP network that can guarantee sufficient bandwidth and Quality of Service (QoS). The i-Series Single IP Extender performs best over managed networks, such as DSL or a private campus network.

 KEY BENEFITS
  • Converged Network Services
    Off-premises employees enjoy full remote access to both voice and data networks over a single packet network connection to the corporate office.
  • Increased Productivity
    Remote workers use the same phones with all of the features and capabilities that are supported on the corporate PBX.
  • Simplified Administration
    A system administrator, via one i-Series Gateway unit located at the corporate office, can manage all of the remote users’ set-up and administration. Only one network infrastructure to manage for voice and data.
  • LAN or WAN Access
    Integrated hub outfitted with two 10Base-T Ethernet ports permits two configurations. A LAN or WAN network access device can be attached to one port. The user also has the option of connecting a PC to the second Ethernet port.
  • Flexibility
    Works with any managed TCP/IP network today and provides a path to tomorrow’s emerging next generation network topologies.

    KTS/PBX Compatibility
    NEC: i-Series 28i, 124i, 124ie, 384i and 704i

  • i-Series Telephone Compatibility
    92550 Digital Single Line
    92750 22 Button Handsfree
    92753 22 Button Handsfree
    ...Display
    92760 28 Button Handsfree
    92763 28 Button Handsfree
    ...Display
    92773 34 Button Handsfree
    ...Super Display
    92783 34 Button Handsfree Display
Distributed Voice
For The Extended
Enterprise
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With a powerful array of Hotel/Motel management features built in, i-Series co-ordinates your essential services and puts convenient guest features only an arm’s length away.
  • Do Not Disturb
  • DSS Console Monitoring
  • Flexible Numbering Plan
  • Message Waiting
  • Room Status
  • Room Status Printouts
  • Room to Room Call Restriction
  • Single Digit Dialing
  • Toll Restriction (when Checked-in)
  • Wake Up Call
Use your i-Series as the cornerstone of a fully integrated lodging management system team.

Add the NVM-Series with optional lodging software for basic Hotel/Motel Voice Mail services. Check-in at the front desk automatically activates a guest’s mailbox, while checkout archives unanswered messages. In addition, each guest has a handy Wake Up Call (with snooze alarm) and a first time tutorial to guide them through the Voice Mail features.

For more sophisticated applications, PMSi allows your i-Series telephone system, optional NVM-PMSi Voice Mail and third-party PMS system to work together in providing an unparalled level of facility management. Using unique Message Bus technology, PMSi automates many routine facility management tasks by instantly exchanging room status, guest services and call record data. For example, check in a guest at the reservation terminal and automatically update room status, call restriction and enable the guest’s mailbox. At check-out, the PMSi team works together to notify housekeeping, add outside call charges to the guest’s bill and automatically deactivate their mailbox.
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InDepth+ enhances the i-Series ACD through WindowsTM -based real time statistics and reports on ACD group traffic patterns and usage. Communicating through the Open Application Interface (OAI), inDepth+ is an extensive set of user-configurable Real Time Windows and Reporter subsystems offering:

Real Time Status Window . . .
displaying vital agent status, state and connection information.

Real Time Statistics Window . . .
providing a visual performance summary for lines, agents and ACD groups.

Call Queue and Wait Time Windows . . .
showing the number of calls waiting and the longest wait time, as well as the number of calls answered and abandoned.
Wallboard Template . . .
motivating and informing agents through a dynamic display of real time statistics and messages.
Reporter . . .
allowing ACD system administrators to create fully-configurable reports for display and printing.
InDepth offers many of the MIS capabilities of inDepth+ but is streamlined for more modest ACD applications. InDepth provides a single real time screen template, up to seven reports and can track report data for up to one full month. Although loaded with ACD/MIS capabilities like Report View/Print and Audible/Visual Alarms, inDepth excludes the Sub-Supervisor Positions and Wallboard Support.
The inView LAN Wallboard provides an agent's desktop PC with ACD/MIS wallboard capability. InView software is installed on an agent's PC, which is then connected via LAN to the inDepth computer. This allows the agent's PC to display real time ACD group activity in an on-screen PC wallboard. Each PC with an inView LAN Wallboard installed has the same requirements as the PC dedicated to the inDepth system. The inView LAN Wallboard provides two different views: the Status View and the Wallboard View.
Status View . . .
allows the inView user to monitor the status of an ACD or extension group.
Wallboard View . . .
provides the inView user with a display of any of the large character windows available in inDepth+. The user can customize the Wallboard View to meet their application requirements. The Wallboard View can also receive messages and pop-up alarms.
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Setting the Time and Date

On-line Dealer Application
For more information on becoming an NEC UBSD Reseller,
email UBSD Sales Support or call 800-365-1928
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Setting the Time and Date

On-line Dealer Application
For more information on becoming an NEC UBSD Reseller,
email UBSD Sales Support or call 800-365-1928
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Setting the Time and Date

On-line Dealer Application
For more information on becoming an NEC UBSD Reseller,
email UBSD Sales Support or call 800-365-1928
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Home > Products > i-Series
Powerful office communications.
Ready for world-wide networking.
Easily tailored for every user.
The i-Series ISDN compatible office communications systems are ready today to meet the challenges of tomorrow. Unique multiple-processor architecture, enhanced with Digital Signal Processor (DSP) technology, provides a solid yet flexible foundation for reliability, adaptability and performance. With three 64K channels at each extension, the i-Series is poised to integrate with the growing worldwide voice and data network.
The 28i is the ideal system for the growing office. Its wall mountable KSU provides space saving convenience and easy installation. The 28i supports ISDN BRI, DID and many more sophisticated “big system” features that are often absent in small office systems.
Configured as a compact key system, 124i is perfect for the small, active office. Add telephone data devices and multi-port data modules and 124i is an instant voice/data hybrid network.
Migrate into 704i common equipment, add digital and analog single line telephones and achieve PBX capabilities suitable for large offices - even Hotel/Motel applications. The 704i includes a built-in Automatic Call Distribution (ACD) package that can be enhanced with optional inDepth MIS software for custom traffic and agent reports. The inView LAN Wallboard can be used with inDepth to provide an agent's desktop PC with ACD/MIS wallboard capability. And 704i's multi-tenant capabilities make the system your logical choice for growing office complexes and multi-location corporations. The 704i offers a new generation of enhancements for the legendary i-Series telephone system - greater capacity with field-proven equipment cabinets and enhanced performance.
With expansive feature sets, you can quickly customize the i-Series to meet the most demanding application challenges. ISDN Primary Rate Interface (PRI) and Basic Rate Interface (BRI), along with T1 capability (including ANI/DNIS), simplify the most intensive trunking requirements. Advanced features like Automatic Route Selection (ARS) are built right into the system, not expensive options. Other features like Conferencing (four and eight party), Repeat Dialing and the six-port Voice Announce Unit make call handling a breeze. And the i-Series is fully integrated with NEC's powerful NVM-Series of Voice Mail/Automated Attendant systems.
The i-Series Voice-IP Gateway seamlessly integrates with the i-Series to bring the promise of Intranet/Internet Telephony to your business today!
With NEC’s i-Series Gateway, your remote workers can now enjoy all the features of your corporate PBX, wherever they are located. That’s because the i-Series Gateway extends all the capabilities of your KTS/PBX to remote employees over circuit or packet networks.
With NEC’s i-Series Branch Extender for branch offices, off-premise workers can now enjoy the features of the corporate KTS/PBX, from wherever they are located. No more feeling of seclusion from co-workers and corporate resources.
NEC’s i-Series Single IP Extender provides a teleworker or remote call center agent with the same digital telephone set and all the features they have in the corporate office or call center. By sending the voice traffic and signaling over a managed IP network back to an i-Series Gateway located at the corporate site, the i-Series Single IP Extender allows voice traffic to be seamlessly carried over an existing data network.
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Home > Products > i-Series
Offering a wide variety of station instruments, the i-Series has the right phone for every desk.
For the power user, there is the 34-Button Super Display Telephone with its fully interactive eight-line alphanumeric display.
A receptionist and dispatcher will surely take advantage of the 34-Button Display keyset. Its two-line alphanumeric display with interactive soft keys and DSS console support make this phone the ideal attendant position.
The 28-Button Display and Standard models make the perfect addition to any office.
You'll also appreciate the flexibility and economy of the 22-Button Display and Standard models.
All of the above telephone models come equipped with programmable feature keys, dual LEDs, handsfree speakerphone and wall/desk stand kit. The i-Series telephones can also support feature options such as RS232 port, analog port, full Duplex Speakerphone with Off Hook Voice Announce, and Off Hook Voice Announce.
The 900i cordless model is ideal for busy executives who spend much of the day away from their desks. The 900i is enhanced with four programmable feature keys, four fixed feature keys and LCD display.
The Digital Single Line Telephone rounds out the product line with its attractive value and adaptability.
The 24-Button DSS and 110-Button DSS consoles are system-wide attendant positions for efficient call monitoring and handling.
Platform for wireless technology using the 900i or Traveler telephones
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Feature Overview
Calling a Co-Worker With a Hotline button, you can Intercom frequently called co-workers, Transfer a call and even see at a glance if they're on another call. If you must leave your desk, use your Alphanumeric Display to find out who called while you were out. When you must get through to an associate right away, you can get through even if they are on another call.
Outside Calls You can Answer Outside Calls that ring your phone or flash your line/loop keys. Your Ring Group sets the way calls ring your phone, and they can ring differently during the day, at night or on weekends and holidays. Caller ID (with TAPI compatible third-party software) can display your caller's account information before you even answer their call. While you're on a call, use Reverse Voice Over to talk privately to a co-worker without putting your call on Hold.

Place Outside Calls by pressing your line/loop keys, dialing simple codes or just lifting the handset. To control costs, your system may have you enter Account Codes before your call goes through. Once your call goes through, the Call Timer shows how long you're on the phone.
Handling and Rerouting Your Calls Use Hold to have your call wait at your phone, or Park it in orbit for a co-worker. Don't know where a co-worker is? Use Meet Me Paging Transfer so they can pick it up where ever they are. You can also have the call automatically come back when your co-worker is done.

When you leave your desk, forward your calls to someone else, to your NVM-Series voice mailbox or Off-Premise to your car phone or home office. Your system may also have Fixed Call Forwarding that reroutes your calls automatically when they're not picked up.
When Your Call Can't Go Through Don't just hang up when your call can't get through to a co-worker! Use Call Waiting to wait without hanging up. Send your co-worker Off Hook Signals to let them know you're waiting. If you don't have time to wait, leave a Callback request that automatically alerts you when they become free. There's no need to keep redialing your outside call if it's busy or unanswered use Repeat Redial to have the system retry it automatically.

In a hurry? Think about leaving your co-worker a Message Waiting, or use the NVM-Series voice mail to record a voice message for them. You can also use your voice mailbox to record your own conversations.

With Voice Over, talk to a busy user while they keep talking to their initial caller. Also, while you're busy, your phone's keys show when there is another call waiting. You may even hear an off-hook voice announcement from your co-worker on the second appearance.
Placing Calls Quickly Store numbers you call often and easily dial them with just a few key presses. To quickly retry the number you just dialed, try Last Number Redial. Use Memo Dial to jot a number down in your phone's memory instead of writing it down. With Directory Dialing, select a co-worker or outside call from a list of names, rather than dialing the phone number.
When You Work in Groups If you and your co-worker's handle each other's calls, set up an ACD or Department Calling group. Someone calling your group's number goes through to anyone who's available. To answer a call already ringing a co-worker's phone, use Group Call Pickup, Directed Call Pickup or a Call Coverage key. When you're on a call and you want the others in your area to listen in on the conversation, activate Group Listen.
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Have a Telephone
Meeting		 Conference allows you to quickly set up a telephone meeting. Have others join your outside call just by pressing a line key. Use Meet Me Conference to set up a meeting which lets others join if they choose. Also, you can use Meet Me Paging to set up a meeting on a page zone.
Streamlining Your Telephone's Operation Set up Automatic Route Selection (ARS) to choose the most cost-effective service for outgoing calls. Or, you can use Toll Restriction to block those expensive, unnecessary long distance calls. If you have different companies using the same system, use Tenant Service to give each company their own set of extensions and trunks.

To monitor traffic patterns, have Station Message Detail Recording or Traffic Management Reports print a record of your system's calls. Control the power and flexibility of system extensions through Class of Service. Some sites have unique numbering considerations like matching phone numbers to room numbers in a school. If yours does, you'll appreciate Flexible System Numbering.
Other Powerful System Options Add digital recording and playback capabilities with a Voice Announce Unit (VAU). You'll get Voice Prompting Messages, Personal Greeting, Automated Attendant with single digit dialing and Park and Page.

Set up a data network using the Data Communications Interface (DCI). Install a DCI Module into any Super Display, 28- or 34-Button Display phone, or plug a stand-alone 3-DCI Module into an available digital station port.

Use analog Single Line Telephones to set up a traditional PBX-type system. With the 2-OPX Module, you can connect the Single Line Telephones to the same common equipment used for digital phones. The 2-OPX Module also lets you connect to fax machines or an off-site extension.

Connect music sources for Music on Hold using a 3-ACI analog interface. It also gives you more external paging ports and relays for amplifier control.
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Home > Library > Aspire
Software Library
Aspire
If you need additional documentation that is not included here, check the NEC Technical Support site for additional documentation. You will need a user name and password to access the site. If you do not already have one assigned, you can EMail Sales Support for details.
Description
Part Number
Brochures:
Aspire Data Sheet 0893000
Aspire Brochure
0893001
Aspire Mailer 0893002
Aspire ACD Brochure 0893003
Aspire IP Data Sheet 0893005
Aspire Conference Bridge Data Sheet 0893006
Aspire PC Attendant Data Sheet 0893007
Aspire Mail Brochure 0893030
Aspire Mail / Aspire Mail DMS Brochure 0893031
Ultra CallAnalyst Brochure 0893040
Aspire Wireless Data Sheet 0893050
Aspire S Data Sheet 0893060
NEC Headsets 750629
Audio Emcee Brochure
Conference Max Brochure 790301
Images:
Manuals/Labelmaker Template Files:
Check the NEC Technical Support site for the lastest documentation and DESI software.
Look at samples of Aspire DESI Labels.
User Guides:
Aspire Multibutton Feature Handbook 0893400
Aspire Multibutton Quick Reference 0893401
Aspire Super Display Quick Reference Guide 0893403
Aspire 4-Button IP Keyset User Guide 0893404
Aspire 2-Button Telephone Quick Reference Guide 0893405
Aspire Single Line Telephone Quick Reference Guide 0893406
Aspire H.323 Telephone Quick Reference Guide 0893407
Aspire Cordless II/Cordless Lite II Quick Reference Guide 0893408
Aspire Wireless Telephone Quick Reference Guide 0893409
Aspire IntraMail Quick Reference 0893420
Aspire IntraMail Administrator's Quick Reference 0893421
Aspire IntraMail Feature Handbook 0893422
Aspire Mail Quick Reference 0893410
Aspire Mail Administrator's Quick Reference 0893411
Aspire Mail Feature Handbook 0893412
Aspire Mail DMS Call Control User Guide 17710DCC01
DTR-1R-2 Analog Cordless Telephone (P/N 730093) Setup Guide
DTR-1R-2 Analog Cordless Telephone (P/N 730093) User Manual
All the manuals, user guides, brochures and product presentations require Adobe Acrobat. To download, click here.
. WinZip Acrobat Reader
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